Goodbye, endless emails! We introduce a new Customer Portal that will save you time.

Do you know that feeling when you open your inbox on Monday morning and find an avalanche of notifications about every single movement in your ongoing tasks? You start looking for the most urgent ones, clicking through messages, getting lost in history... and suddenly it's lunchtime, yet you haven't even gotten to the actual work.

At Asseco Solutions, we know that your time is your most valuable asset. That's why we’ve decided to take a bold step: we are saying goodbye to our old communication channel and opening the doors to our brand-new Customer Portal.

Why is this change coming now?

The previous method of communication served us well for a long time, but we felt that you – our customers – needed something more modern. Something where you won't have to "search" for information in a flood of emails because the system will work for you. Our goal was to create one secure and clear harbor for all your requests.

What will change for the better?

The new portal is not just another website. It is your new digital assistant that brings order where you appreciate it most:

1. Dashboard: No more "notification spam"

You no longer need to track dozens of automatic emails that used to clutter your inbox with every change. After logging in, you will see your requests clearly organized. What’s urgent? What’s being solved? What’s waiting for you? One glance and you’re up to speed.

Preview No. 1: List of tasks in the Customer Portal

Preview No. 2: Creating a new task in the Customer Portal

2. Invoices under one roof

No more searching through your mail to see if you've received a bill. All invoices are listed, you can see their payment status, and you have access to them anytime – without a single extra click.

3. Licenses and documents without searching

Forget Excel spreadsheets or lost email attachments. Whether it's a list of purchased licenses or an important manual for a task, you'll find everything directly in the portal.

4. Everyone sees only what they need

You decide which of your colleagues can see what. A technician can see task details, while an accountant only needs the invoices. With a few clicks, you can set permissions so that everyone sees only what they truly use for their work.

How to get access? It's simple

We want you to enjoy the new level of comfort as soon as possible. To prepare a tailored environment for you, we need the details of the employee for whom we will create access.

Just send us:

• First and last name
• Email address
• Ideally, also the role (e.g., manager, technician, accountant)

Simply submit these details via the "I am interested" form on the Asseco store. After processing your request, we will send you an invitation for your first login. Just set your password and you can start using the portal.

The Asseco Solutions Customer Portal will simplify the management of requests and invoices for our customers

Let's simplify our cooperation

We believe that technology should make our work easier, not add more emails to our inbox. We designed the new portal to be not only functional but also intuitive and pleasant to use.

The business world is already complex enough – let’s work together to make it a little more pleasant through this step. We look forward to your feedback in the new environment!

Your Asseco Solutions Customer Support Team